What do I do if I forgot my RevenueDot password?
Click Forgot password? on the sign-in page, enter your email address and open the link RevenueDot emails you. The link works once and expires after 1 hour. Choose a new password (at least 8 characters) and you are signed in. Setting it signs you out on every other device and makes older reset links stop working.
What to expect#
- The page always says the same thing: "If an account uses this email, we sent it a link". It says this whether or not an account exists, so nobody can use the form to find out who has an account.
- The email comes from RevenueDot. On RevenueDot Cloud the sender is
no-reply@mail.revenuedot.app. Check your spam folder if it does not arrive within a few minutes. - Limits: 5 requests per network address per 15 minutes, then the page asks you to wait. At most 3 reset emails per address per hour; more requests show the same message but send nothing.
- An expired or used link shows a message on the reset page. Ask for a new one.
On a self-hosted server#
A self-hosted server sends email only when its admin set REVENUEDOT_SMTP_URL. Without it:
- The link is in the server log. Request the reset, then run
docker compose logs revenuedotand copy the link from the email printed there. See Email. - Or reset the password from the command line, straight against the database:
revenuedot admin reset-password <email>. See Reset a password without email.