Chart · Trials

New Trials: How Many Free Trials Start Each Period

New trials counts the free trials that started in each period. Each trial start is one trial, so a customer who starts a second trial on another product adds another. The count excludes sandbox purchases, and you can filter or segment it by product, store, offering, country and more.

Formula

New trials in a period = free trials whose start time falls in that period

Shape

What happened during each period

API name

trials_new

Measures

New Trials (Count)

Filter and segment by

App, Store, Product, Product duration, Offering, Country, Platform, App version

The New Trials chart in the RevenueDot dashboard, with demo data, its chart rail, plot and table
Captured from the RevenueDot dashboard with demo data.

Definition

How RevenueDot calculates New Trials

RevenueDot reads the transaction ledger and counts each free trial period by its start time. The count is a flow, so the summary total is the sum over the range. Sandbox purchases, granted access and Family Sharing are excluded, and the sandbox switch shows only sandbox and Test Store trials.

Because this chart counts trials, not customers, one customer with two trials counts twice. The Trial Conversion Rate chart counts customers once instead. Filters and segments: app, store, product, product duration, offering, country, platform and app version. You can open it in the dashboard under Charts or fetch it with GET /v2/projects/{project_id}/charts/trials_new. The response has the same shape as RevenueCat's Charts API, so scripts written for that API keep working. The secret key needs the charts_metrics:charts:read permission. The Charts guide lists every parameter.

Why it matters

What New Trials tells you

New trials is the earliest paid-funnel signal. A paywall change, an ad campaign or a release shows here within a day, long before subscriptions or revenue move. Watch it to see whether a test did anything while it is still running.

Multiply new trials by your trial conversion rate to forecast the new subscribers arriving one trial length later. If new trials are down 20 percent today, new subscribers will be down about 20 percent in a week for a 7 day trial.

How to read it

  • Segment by offering or product to see which plan brings the trials.
  • Trials cluster early in a customer's life. RevenueCat's State of Subscription Apps 2025 reports that 82 to 89 percent of trials start on install day, so a change in new customers reaches this chart almost immediately.
  • Do not judge a paywall by new trials alone. Check Trial Conversion Rate for the share that pays.
  • The current period is marked incomplete, so a partial day looks low.
  • A drop on one platform only is often an app version problem. Segment by platform.

API

Get New Trials from the Charts API

Same path and response shape as RevenueCat's Charts API, so existing scripts keep working.

Requestshell
curl "https://api.revenuedot.app/v2/projects/$PROJECT_ID/charts/trials_new?resolution=day" \
  -H "Authorization: Bearer $SECRET_KEY"   # sk_... with charts_metrics:charts:read

Reference: Charts guide · REST API v2

FAQ

New Trials: questions people ask

How do I see how many free trials started today?

Open New Trials with day resolution. The latest bar is the number of trials started so far today and is marked incomplete.

Does new trials count customers or trials?

Trials. A customer who starts two trials counts twice. Trial Conversion Rate counts customers once.

Are sandbox trials included?

No. Sandbox and Test Store trials are excluded unless you turn on the sandbox switch, which then shows only them.

What is the difference between new trials and active trials?

New trials counts starts in the period. Active trials counts the trials still running at the end of it.

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