---
title: "What does the RevenueDot webhook event REFUND_REVERSED mean?"
description: "REFUND_REVERSED is sent when a refund was reversed and access is back. Reinstate what the refund removed. renewal_number counts the renewals so far."
url: https://revenuedot.app/docs/webhooks/webhook-refund-reversed
---

# What does the RevenueDot webhook event REFUND_REVERSED mean?

The RevenueDot webhook event REFUND_REVERSED means the store took back a refund, so the customer has the purchase again.

## Quick facts

| | |
|---|---|
| Event | `REFUND_REVERSED` |
| Where | RevenueDot webhook (`event.type`), RevenueCat's webhook format |
| Sent to | Every enabled webhook whose filters match |
| Fields that are specific to it | `renewal_number` |
| What it means | A refund was reversed and access is back. |

## When it is sent

- The store reversed a refund, for example after a customer dispute (Apple's `REFUND_REVERSED`).
- The purchase had a `CANCELLATION` with `cancel_reason: CUSTOMER_SUPPORT` before.
- `renewal_number` gives the number of renewals the subscription had gone through.

## What your server should do

1. Restore the access or item that the refund removed.
2. Undo the refund in your revenue records: `price` is the money that moved back.
3. Match it to the earlier refund by `transaction_id`.
4. Deduplicate on `event.id`: deliveries can repeat, because anything but HTTP 200 is retried after 5, 10, 20, 40 and 80 minutes.

## Example

```javascript
import { createHmac, timingSafeEqual } from "node:crypto";

// X-RevenueCat-Webhook-Signature: t=<unix seconds>,v1=<hex HMAC-SHA256 of "<t>.<raw body>">
function verify(rawBody, header, secret, toleranceSeconds = 300) {
  const m = /^t=(\d+),v1=([0-9a-f]{64})$/.exec(header ?? "");
  if (!m || Math.abs(Date.now() / 1000 - Number(m[1])) > toleranceSeconds) return false;
  const expected = createHmac("sha256", secret).update(`${m[1]}.${rawBody}`).digest();
  return timingSafeEqual(expected, Buffer.from(m[2], "hex"));
}

// Sign a sample delivery the way RevenueDot does, then handle it.
const secret = "whsec_test_secret";
const rawBody = JSON.stringify({ api_version: "1.0", event: {"id":"66339910-3BFF-49F4-B873-D1283D673DE2","type":"REFUND_REVERSED","app_user_id":"user_1","product_id":"pro_monthly","transaction_id":"2000000123456789","renewal_number":3} });
const t = Math.floor(Date.now() / 1000);
const header = `t=${t},v1=${createHmac("sha256", secret).update(`${t}.${rawBody}`).digest("hex")}`;

const seen = new Set(); // use a database table in production

function handle(rawBody, header) {
  if (!verify(rawBody, header, secret)) return "401 bad signature";
  const { event } = JSON.parse(rawBody);
  if (seen.has(event.id)) return "200 duplicate";
  seen.add(event.id);
  if (event.type !== "REFUND_REVERSED") return "200 ignored";
  return "restore access, undo the refund for " + event.transaction_id;
}

console.log(handle(rawBody, header));
```

*Run-checked: `npm run check:snippets` runs this snippet with Node and compares its output with `undo the refund for` (checked 2026-10-03).*

## How RevenueDot produces it

`diffSubscription` and `diffNonSubscription` return `REFUND_REVERSED` when a stored refund time is cleared and the change is not a new period. `recordEvent` adds `renewal_number`, a count of the customer's renewal transactions for that product.

## Related

- [What does the RevenueDot webhook event CANCELLATION mean?](https://revenuedot.app/docs/webhooks/webhook-cancellation.md)
- [What does the RevenueDot webhook event RENEWAL mean?](https://revenuedot.app/docs/webhooks/webhook-renewal.md)
- [What does the RevenueDot webhook event NON_RENEWING_PURCHASE mean?](https://revenuedot.app/docs/webhooks/webhook-non-renewing-purchase.md)
- [REFUND_REVERSED fields and a recorded example payload](https://revenuedot.app/docs/api/webhook-events.md#refund_reversed)
- [Webhooks guide: set up, verify and test](https://revenuedot.app/docs/guides/webhooks.md)

## Source

- [RevenueDot docs: which webhook events RevenueDot sends](https://revenuedot.app/docs/api/webhook-events)
- [RevenueCat: webhook event types and fields (the format RevenueDot follows)](https://www.revenuecat.com/docs/integrations/webhooks/event-types-and-fields)
- [RevenueDot core: events.ts (the event types and the rules that derive them)](https://github.com/revenuedot/revenuedot/blob/main/packages/core/src/events.ts)
- [RevenueDot server: services/events.ts (how an event is recorded and delivered)](https://github.com/revenuedot/revenuedot/blob/main/apps/server/src/services/events.ts)
- [RevenueDot server: services/purchases.ts (where store changes become events)](https://github.com/revenuedot/revenuedot/blob/main/apps/server/src/services/purchases.ts)

Checked: 2026-10-03