---
title: "Where do I find answers to common RevenueDot problems?"
description: "The RevenueDot help center, grouped by topic. Each article answers one question, with the fix first."
url: https://revenuedot.app/docs/help
---

# Where do I find answers to common RevenueDot problems?

Pick the question closest to yours below. Each article starts with the answer, then lists causes and fixes. Also check [Known issues](https://revenuedot.app/docs/help/known-issues.md) before you dig in.

## Getting started
- [Frequently asked questions](https://revenuedot.app/docs/help/faq.md): what RevenueDot is, what it costs, which stores and SDKs work today.
- [Known issues and gaps as of 2026-09-30](https://revenuedot.app/docs/help/known-issues.md): what does not work yet, and the workaround for each.
- [Troubleshooting by symptom](https://revenuedot.app/docs/help/troubleshooting.md): one table from symptom to cause to fix.

## Account
- [What do I do if I forgot my RevenueDot password?](https://revenuedot.app/docs/help/forgot-password.md)

## Purchases and access
- [Why is my entitlement not active?](https://revenuedot.app/docs/help/entitlement-not-active.md)
- [Why does RevenueDot answer 4xx or 5xx to a receipt?](https://revenuedot.app/docs/help/receipt-errors-4xx-vs-5xx.md)
- [How do I restore purchases?](https://revenuedot.app/docs/help/restore-purchases.md)
- [How do I test purchases without real money?](https://revenuedot.app/docs/help/test-sandbox-purchases.md)

## SDK setup
- [Why does the SDK report signature verification FAILED in proxy mode?](https://revenuedot.app/docs/help/signature-verification-failed.md)

## Notifications and webhooks
- [Why are store notifications not arriving?](https://revenuedot.app/docs/help/store-notifications-not-arriving.md)
- [Why are webhooks not arriving?](https://revenuedot.app/docs/help/webhooks-not-arriving.md)

## Still stuck?
Open an issue on [GitHub](https://github.com/revenuedot/revenuedot/issues) with the request, the response body and the server log line. Report security problems privately through the **Report a vulnerability** button on the repository's Security tab.

## Related
- [Quickstart](https://revenuedot.app/docs/getting-started/quickstart.md)
- [Self-hosting](https://revenuedot.app/docs/guides/self-hosting.md)
- [API reference](https://revenuedot.app/docs/api.md)